Who is Appolog's software best suited for?

Our software offers the most value for anyone in South Africa who manages a team of employees that travel to their clients to render services for which hours and/or products need to be invoiced. However, the surrounding infrastructure such as client databases, stock management, invoice integration, photo capturing and offline access make our software appealing to a much wider userbase as well.

How do I get started with the 30-day free trial and which features are included?

To get started with our trial, you need to select a subscription plan earlier on this page. You will then be prompted for your company details and requested setup. The trial includes all features as if you had an active subscription. After 30 days, your system will become inactive unless you load the necessary payment details before then.

How do the four subscription plans differ and can I change my plan as my company grows?

The only difference between the four plans is the amount of users and storage that each plan has available. The features are exactly the same for the Bronze, Silver, Gold and Platinum plans. The plans also get cheaper per user as your company size increases. The minimum cost of the Platinum Plan is the same as the Gold Plan, i.e. R2799 per month. After that, you pay an additional R120 per user per month. You can definitely upgrade your plan later. You can even downgrade your plan as well if necessary, unless your number of users or used storage do not for allow this.

What kind of data is captured by the mobile app and how does its offline functionality work?

The app can capture client details (name, address, signature, etc.), work periods, products used (including quantities and stores), checklists, photos and location information. You can also specify any amount of custom text boxes, multiple choice questions and drop-down lists. All the data for jobs, clients, products and forms are downloaded and stored locally. Whenever an internet connection is available, it syncs to the server. Uploaded photos are deleted locally so as not to take up unnecessary space on your phone.

How does Appolog help with stock management?

Once you uploaded the details of all your products, you can specify the quantity of each product in your different product stores. When products are used during jobs, the quantity is automatically deducted from the total for the store. When new stock is ordered, you can scan or enter the product number to add it directly from the mobile app.

Which invoicing software can Appolog integrate with and how does this work?

We currently offer integration with Xero and QuickBooks. This feature works by exporting the data for a given job as a CSV file, which will be in the correct format for importing it into your invoicing software. This will pull your data from our system directly into your existing invoice templates, based on the settings you provide.

What kind of reports can I generate from the web interface?

A PDF version of your job card can be generated automatically upon completion, including all the client details, job notes, photos and products used. You can also specify who should receive this in an email if you would like. In addition, you can export stock reports, activity logs or the entire history of all your jobs as CSV files.

What are the key differences between a "Manager" and a normal "Employee"?

"Managers" are typically the owners or managers of your company. They have access to all features, and will probably interact more with the web interface than with the mobile app. "Employees" (or normal users) will mostly use the mobile app for creating jobs. They cannot manage the upstream data such as the client and product database, forms and checklists, and stock in product stores. They also cannot change the subscription plan, add users or change settings. The features in the mobile app are exactly the same for both "Managers" and "Employees".

What kind of support is available if my team needs help?

We have a complete software user manual and detailed FAQ available for more information on how the system works. We are also in the process of developing a set of step-by-step tutorial videos. If you are experiencing any technical difficulties, you can log a support ticket directly from your profile or send us an email at info@appolog.com. We usually get back to you within 24 hours.

Do you offer any incentive or discounts for referring new customers?

Yes, we certainly do. If you continue with a paid subscription after your free trial ends, you will receive a unique referral code. If anyone enters this code when they start their own trial, and also continue their subscription after their trial ends, you will receive one month completely on us. This means that your own payment method will not be charged, and you can effectively do this every month to make use of our software completely free of charge.